← See the other Waypoints

Why isn’t this working?

It is not working as expected.
Find where it breaks down.

You have put a tool, system, or change into use, but the result is not what you expected—or keeping it working takes more effort than it should.

Start with what happened
01Why am I here?

The result is not what you expected.

A tool, system, or change is in use. The result is weak, wrong, inconsistent, or taking more effort than it should.

Start with the result.

02Where am I now?

You have moved beyond choosing and setting up.

The work has reached real use. Before you replace or rebuild it, find the first place where the expected path and the actual path separate.

Locate the breakdown.

03What can this give me?

One place to investigate first.

Use one recent example to trace what went in, what happened, what came out, and what people had to do around it.

Find where it breaks.

A place to start

Choose a thought. Bring it into view.

Find where it breaks

Trace one real example.
Choose one useful first check.

You do not need to prove the root cause. Follow what went in, what happened, and what came out before you replace, rebuild, or add something.

Start with the result.

Four short parts. A working breakdown. A prompt that helps you trace the path without jumping to a replacement.

Free · No account · About 5 minutes
What was supposed to happen?

Name the expected result in one short line.

What happened instead?

Describe the result you could see, hear, count, or experience.

Where does the breakdown seem closest?

Choose a working location. You will not treat it as proof.

Give one recent example

In one or two sentences, include what went in, what came out, and what you did next or had to do around it.

The Decision Toolkit: seven printable worksheets, an interactive workbook, and a way to work through a decision with Claude or ChatGPT.

The Decision Toolkit

Decide what to repair.
Know what not to replace.

A likely breakdown gives you a better decision: repair, adjust, replace, wait, or leave the working parts alone.

The Decision Toolkit helps you compare those options against what matters to you. You leave with a Decision Brief: what you chose, why it fits, and what to do next.

Use it after you have something specific to decide. It does not diagnose the root cause or repair the system.

Print it, type in the workbook, or work through it with your AI. Reuse it for your next decision.